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MANAGEMENT SOLUTIONS FOR BUSINESS

Bussiness Process Management

Introduction

Business Process Management (BPM) is a standardized, automated system to manage and optimize business processes in an organization. Improving service quality, increase operational efficiency and minimize operational risk in organization’s processes.

 

 

Increased efficiency and cost savings

BPM systems help to optimize existing processes and to incorporate more structure into the development of new processes. It does this by removing process redundancies and bottlenecks, resulting in improved efficiency and productivity. With more agility, businesses can achieve their intended business outcomes at a faster rate, and they can allocate any excessive resources to other high priority work.

Enhanced employee and customer experience

A BPM suite of tools assists in eliminating repetitive work and in making information more accessible. By removing distractions, employees are able to focus on their work and their customers, leading to increases in customer satisfaction. Clear workflows also shorten the learning curve within the employee onboarding process, enhancing productivity and engagement.

Greater transparency

Business process automation clearly defines owners for tasks along the process, this provides more transparency and accountability throughout a given process. This fosters more communication among teams.

More scalable processes

BPM enables better process execution and workflow automation, this transfers well when scaling processes to other geographies across the world. Business process management tools can bring clarity to roles, ensuring consistency along the process, and it can also surface opportunities to incorporate business rules for automation, allowing teams to focus more on innovation.

BPM is All About Working Smart

BPM combines people, process and technology to improve organizational performance and customer value. It is a disciplined approach that focuses on effectively and efficiently aligning all aspects of an organization with the vision of constant process improvement, technological integration, and increasing customer value. Having the right technology in place can help bring success, but optimizing business processes and practices is a key mechanism by which you can deliver true value.

BPM fosters communication and establishes optimal businesses processes. You want to understand how work is performed today and how your organization wants to efficiently work in the future. Continuously reviewing business processes against well-defined metrics ensures they are meeting the goals and objectives of your organization.

  • Standardize processes with international design language (BPM notations standard)
  • Quickly develop applications on low-code platform (drag and drop)
  • Highly integrated with other systems
  • Dashboard for overall processes in the entire organization
  • Increase collaboration to complete business workflows in organization
  • Measure process effectiveness and employees’ productivity in processes

Continuously developed and improved by IBM

Business Effectiveness

  • Fast adoption of new processes using standard notation, train new processes and easily manage processchanges
  • Automate information flows through emails, documents. All information on a single, shared platform, clearlyclassified and transparent
  • Line of sight between strategy and front-line operational improvement activities
  • Get people ready, willing, and able to accept and embrace new ways of working
  • The ability to ‘see’ end-to-end processes – both individually and in the wider context, and in an intuitive way that everyone understands
  • Accountability for improvement of end-to-end processes (across the extended enterprise, including activities outsourced or in shared services)
  • Monitor operational, business health to focus resources on critical parts of process (process optimization,process performance monitoring)

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